Posted: Thu, June 7 2012 at 8:11 AM, Updated: Thu, June 7 2012 at 8:15 AM
The administrator of the Transportation Security Administration will appear at a house subcommittee hearing, Thursday.
Congress will ask John Pistole about the TSA's efforts to fix its poor customer service reputation.
The subcommittee hearing will also examine recent changes in customer service.
One committee member recently called the TSA one of the most disliked agencies in the federal government.