Oregon DMV ranks low on satisfaction survey

, Posted: Wed, April 30 2014 at 3:34 PM, Updated: Wed, April 30 2014 at 4:01 PM

Oregon DMV ranks low on satisfaction survey

According to the National DMV Satisfaction Survey completed by DMV.com, Oregon ranks last in DMV customer satisfaction.

Washington state ranked 17th and according to the survey Ohio is the best DMV and is ranked 1st.

The survey says data was gathered over a 10-month period of time and noted that there was insufficient data for Alaska, Delaware, Idaho, Iowa, Maine, Montana, New Hampshire, North Dakota, Vermont, West Virginia and Wyoming.

Oregon's worst ranking categories are In-Person Customer Service, Telephone Customer Service, Price of Services and Wait Times.

The DMV.com survey also states that "government officials in Oregon understand the severe situation at the DMV and that the department has recently passed a bill, which proposes to hire more DMV staff, and extend hours of operation."

More information about this survey: http://bit.ly/QXe90P

 

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