APPLEGATE, Ore. – An investigation was launched into into CenturyLink’s parent company Lumen technologies by the state’s public utilities commission back in September 2022. The PUC announced potential penalties and fines against Lumen, if they did not resolve their customer issues. ...

JACKSONVILLE, Ore. – Oregon’s Public Utility Commission is investigating prolonged landline telephone and utility outages reported by customers in Jacksonville and the surrounding areas. The PUC said it recently upheld its decision to investigate Lumen, a telephone service provider in ...

JACKSONVILLE, Ore. —An Applegate woman says she doesn’t have a reliable landline phone. She’s worried in case of an emergency, she won’t be able to get help. The Public Utilities Commission has launched an investigation into her phone company. Widespread ...

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