MEDFORD, Ore. – The Oregon Department of Motor Vehicles stated online that it was essentially overwhelmed by the volume of phone calls it was receiving to schedule appointments. The Department says they got 18,000 calls in one hour, when they normally handle 8,000 calls during a single day.
June 1st marked the first day for people to make an appointment with the DMV. The Department has spent much of the shutdown nearly closed, only providing a few, limited services. As such, many people are driving with expired licenses, drivers seeking a license or permit are on hold, and needs like disabled placards and VIN inspections couldn’t take place.
In a post made Tuesday on the Oregon DMV’s Facebook page, it stated the volume of calls has been so high over the last two days, that as of Tuesday they stopped taking calls to make appointments.
Instead, the DMV is rolling out an online appointment request form. You can make a request here, after which the DMV says it will contact you to schedule a time to complete the service you are seeking.
Jennifer Elliott anchors the primetime newscast FOX26 First News at Ten on NBC5’s partner station, KMVU/FOX26. She also reports for NBC5 News. Jennifer began her career at NBC5 News in 2011 as a production assistant. Raised in Southern Oregon, she studied voice and piano while attending South Medford High School. After graduating from Brigham Young University, she returned home and added organ playing to her musical repertoire. In addition to her musical talents, Jennifer is an award-winning artist. She has also co-hosted Southern Oregon’s Got Talent. Jennifer is married and the mother of three children who keep her busy and very happy.