Klamath Falls, Ore. – Complaints that led to the pulling of a license for a funeral home and cemetery in Klamath Falls are being appealed.
Licenses for Eternal Hills and Memorial Gardens were suspended in late March. But director Tim Lancaster is still able to offer funeral services. “We’ve been able to facilitate all of Eternal Hills services through the Klamath Tribute Center at this point,” said Lancaster.
The Oregon Mortuary and Cemetery Board revoked licenses for Eternal Hills following 12 formal complaints. Those claims included disputes over service costs, failure to meet industry standards, and mishandling of remains – claims that Lancaster denies, “There are some things that we probably did wrong, but not to the extent that they are advocating.”
Lancaster has filed an appeal. He said, “The appeal is going through the appellate court at this time, and the appellate court we believe will grant us a stay.”
The ‘stay’ would allow Lancaster to continue his business until the appeal hearing. “According to our attorney, it should be about 30 days from today,” added Lancaster.
Eternal Hills and Memorial Gardens remains open, and the grounds are still being maintained.
Tim Lancaster told NBC5 that efforts are also underway to re-license Eternal Hills and Memorial Gardens.
© 2024 KOBI-TV NBC5. All rights reserved unless otherwise stated.