JACKSON COUNTY, Ore. — Thousands of Oregonians lost their homes this past fire season. Many of those homes held essential documents that can be hard to replace.
The Federal Emergency Management Administration and the Oregon Office of Emergency Management acknowledge your life’s vital documents, like birth certificates and medical records, can be time-consuming and frustrating to get back. So they’ve published a list of contacts to help speed up the process:
Federal documents
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- Green cards: Phone: 800-375-5283 — Website: http://www.uscis.gov
- Medicare cards: Phone: 800-772-1213; (TTY) 800-325-0778 — Website: http://www.medicare.gov
- Military records: Phone: 866-272-6272 — Website: http://www.archives.gov/contact/
- Passport: Phone: 877-487-2778; (TTY)888-874-7793 — Website: http://travel.state.gov
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Social Security card: Phone: 800-772-1213; (TTY) 800-325-0778 — Website: http://www.ssa.gov
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U.S. Savings Bonds: Phone: 844-284-2676 — Website: http://www.treasurydirect.gov
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U.S. tax returns: Phone: 800-829-1040 — Website: http://www.irs.gov
State documents
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- Birth, death, marriage, domestic partnership, divorce certificates: Phone: 888-896-4988 — Website: http://www.oregon.gov/oha/PH/Birthdeathcertificates
- Driver’s license, auto titles and registration, ID cards: Phone: 503-945-5000 — Website: http://www.oregon.gov/odot
- SNAP (Oregon Trail Card): Website: http://www.oregon.gov/DHS/Assistance/Food-Benefits
- State taxes (Oregon Dept. of Revenue): Phone: 503-378-4988 or 800-356-4222 TTY: All relay calls are accepted. — Website: http://www.oregon.gov/dor
Personal documents
- Real estate and property: Contact your county government.
- Credit cards: Contact your credit card company directly.
- Credit reports from Equifax, Experian, TransUnion (During the COVID-19 pandemic, Equifax, Experian, and TransUnion are offering free weekly online reports through April 2021.) Phone: 877-322-8228 — Website: http://www.annualcreditreport.com
- Insurance documents: Check with your insurance agent.
- Medical records: Call your doctor or your medical insurance company; medical prescription records are tracked electronically.
Disaster recovery help is available regardless of nationality or language. If you or someone you know needs disaster-related assistance, call FEMA at 800-621-3362
Visit http://www.fema.gov for more information.
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